Cancellation policy

Cancellation Right

You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you, or a third party appointed by you who is not the shipper, have/has taken possession of the goods.

In order to exercise your cancellation right, you must inform us (ChackPack GmbH, Bucher Str. 5, 90419 Nürnberg, mail@chackpack.com, Phone: +49(0)911/3506499-0, Fax: +49(0)911/3506499-21) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You may use the appended cancellation form, but this is not a requirement.

To cancel within the specified period, it is sufficient to send the letter of cancellation before the end of the cancellation period.

Censequences of Cancellation

If you cancel this contract, we are obligated to reimburse all payments we have received from you, including shipping charges (except additional costs resulting from your selecting a different shipping method other than the standard, least expensive shipping method we offer), without delay, and no later than 14 days from the day we received your notice of cancellation. We will use the same payment method for this reimbursement that you used for the initial transaction, provided you have not spedifically requested other arrangments; in no case will you incur any fees resulting from this reimbursement. We have the right to refuse reimbursement until we have received the returned goods or until you submit proof that you have sent the goods back to us, whichever comes first. You are obligated to return the goods without delay and no later than 14 days from the day you inform us of your cancellation of this contract. Sending the goods before the end of the 14-day period is sufficient.

We bear the costs of returning the goods.

You only have to pay for possible loss of value of the goods if this loss of value is due to your handling of the items in a way that is not necessary to check their properties, characteristics or functionality.

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ChackPack - Specialist for Finest Travel Sets

The online-boutique ChackPack was born from the idea of creating a comprehensive service for frequent flyers who want to get on flights with just their hand luggage and without waiting in long lines. Since the hand luggage requirements are subject to certain safety regulations, there are a lot of restrictions, particularly regarding taking fluids on board in your hand luggage. Since all personal care products in the form of liquids, gels, pastes or aerosols are limited to 100 ml per bottle or tube, the selection of personal care in travel sizes at most drug stores is very limited. At ChackPack, you can order from a broad range of selected products, from travel shower gel, travel shampoo and mini deodorant all the way to travel toothbrushes. The shop portfolio is rounded out by travel shaving kits, folding combs, and travel brushes, nail clippers, ear plugs and eye masks, which are particularly important for some restful time while on the road. We trust in the tried and true quality of well-known brands like Nivea, Sebamed, CD, Kneipp, Mühle, Hercules-Sägemann and many more, as well as personally selected favorite smaller brands. Among these insider tips are for example Anatomicals, Kent, One Drop Only and This Works.

At ChackPack, you will also find elegant transparent toiletry bags that comply with all safety regulations and offer enough space for all of your favorite care products. Cheap-looking plastic bags at the safety check are a thing of the past. Our readily assembled travel kits with mini care products and transparent beauty cases are especially great for those hurried travelers, as they are immediately „ready to fly“.

To expand our service, we offer travel accessories like travel umbrellas, make-up mirrors in travel size or sleep masks. Like all products in our range, these are especially tailored to the needs of demanding frequent flyers and are perfectly suitable for a several days lasting trip with only hand luggage.

ChackPack lets you conveniently buy your favorite care products in travel sizes and ships all orders within 24 hours by DHL package. Your orders will usually reach you within one or two days (weekends and holidays excepted).

Cancellation policy

Cancellation Right

ChackPack Air Travel Sets

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ChackPack - Specialist for Finest Travel Sets